Cataway is a class project for an interaction design class. I developed this project from ideation and developed a medium-fidelity prototype using Axure.
Pet owners experience stress related to finding pet sitters they can trust and making sure they are getting the right care while they are away. Currently, there are databases for pet sitters; however, a pet owner needs to go to each pet sitter one by one, contacting them individually to find availability, and then finding additional time to interview and arrange for a key pick up. This can be a time consuming and difficult process for pet owners.
Cataway is a neighborhood cat-sitting application. The application will work similarly to couch-surfing. Users can request a cat sitter or they can offer cat sitting services. Users can link to their Facebook or Linkedin profiles for verification and can obtain reviews to gain credibility. Users are already cat owners and would make the ideal pet-sitters. Benefits of this application would include: improved neighbor relations, improved neighborhood safety, and monetary savings for pet owners.
In order to narrow the scope of the project, I evaluated several different design approaches to better understand the best way to help cat owners find cat sitters.
Connect local pet-owners to create mutually beneficial pet sitting services. This application would require creating user profiles for pets and pet-owners, forums for pets to get advice, and Q and A for their pets, reviews and show verification through social networks, show availability for pet-sitting.
Creating a better way for owners to connect with pet sitters. This approach would require pet-sitting profiles. Users should easily be able to see availability, cost, and any potential discounts for extended stays. Users would be able to pay with a credit card and really able to quickly and easily find an appropriate pet sitter.
Provides different options for pet-owners to choose between traditional pet sitters and their neighbors. This is a combination of the first two approaches and provides different options for pet-owners. In some cases neighbors may not be available to pet sit and owners may require a traditional pet sitter. This will serve as a backup and provide owners with both options. This will provide an interactive environment for both pet owners and pet sitters. Pet sitters can even improve their reputation and by answering questions and building reputation within the neighborhood.
I sketched potential solutions that would address this cat-sitting problem as well as reasons why this service would be needed.
I created three different personas and scenarios to capture information about the users’ goals, aptitudes, use for this application. I used these personas and scenarios to better illustrate the system’s user population and the ideal outcomes of users' interaction with the site.
I explored several design options for the homepage of my web application including: a goal oriented approach, a pet oriented approach, and a location oriented approach.