I led the UX research process including: contexual inquiry and user testing. As project manager, I assisted in the interaction design and graphic design, wrote the final research paper, and presented at the semi-finals and finals during the CHI Student Design Competition where our team won first place.
Joyce Sakata, Mengdi Zhang, Shi Pu, Kritika Versha
Actively maintaining emotional balance and well-being is important to avoid future mental health problems. Motivating people to do positive intentional activities and taking an active role in maintaining their mental health can increase long-term happiness and avoid more serious mental health problems.
Beam is a mobile application that uses random acts of kindness to analyze and improve the happiness and mental health of its users. We used a combination of theory, design, and user research to influence users to become more optimistic – linking the use of the application with mental health and mood improvements.
We began by gathering survey data from 78 college educated students and professionals. We targeted individuals who we believed incurred more stress on a daily basis and would benefit most from our application. Our primary goal was to uncover the types of activities individuals currently do to reduce stress and improve their mental health.
Individuals often talk to others in times of stress or act more passively by either listening to music or doing nothing at all.
30% of our respondents reported that they do not do anything when they are feeling depressed.
Very few interacted with social media or wrote about their feelings in either a blog or journal format to reduce stress
We interviewed six individuals between the ages of 23 and 30. Our primary goal was to discover users’ current outlook on life and what factors promote this outlook. Our team built an affinity wall diagram to analyze the data from our interviews
Individuals experience negative stress everyday.
Engaging in activities reduces stress.
Many are passive and do not do anything to improve their mood.
Individuals do not want to share their personal feelings on social media.
Individuals judge others who share their personal feelings on social media.
we developed personas of our typical users to help guide the design of our low-fidelity prototype. We used our personas to create storyboards to illustrate how our application would be used and help our persona improve his/her individual mental health.
Several comparator sites offer user-based navigation, and have fewer, more clearly labeled global links many users access only a limited portion of himss.org
Comparator websites that used search engines powered by google or bing offered users more advanced search and filtering functions and better search results.
Comparator websites that introduced related content into their sidebars during search and article display provided a better browsing experience for users.